Build relationships with automated flows

Build relationships with automated flows

Learn how to use Klaviyo flows to earn more revenue and build stronger customer relationships. Part 6/8.

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About this course

Flows allow you to automate each step of the customer journey, making your marketing more efficient and effective. In this course, you’ll learn what Klaviyo flows are, how to build them following industry best practices, and how to monitor success.

By the end of this course, you will be able to:

  • Build a flow in Klaviyo
  • Identify how a trigger, trigger filter, and flow filter work together
  • Differentiate the 5 flow triggers
  • Target your flows with conditional and trigger splits
  • Incorporate dynamic content in flows
  • Explain what webhooks are 
  • Test your flow functionality
  • Analyze flow performance
  • A/B test a flow

Take this course if:

You have a basic understanding of flows and want to personalize your automations to drive engagement.

Note: This course is part of the Klaviyo product certificate.

Your instructor:

Ashley McDermott is a Senior Customer Education Specialist on the Academy team. She enjoys creating content that helps customers achieve their goals and grow their brands. When not at work, Ashley loves creative writing, reading, traveling, and hiking around New England. Connect with Ashley on LinkedIn or the Klaviyo Community.

Curriculum40 min

  • Get started with flows
  • Differentiate flow triggers and filters 5 min
  • Build a flow in Klaviyo 6 min
  • Test your flow functionality 4 min
  • Customize your flows
  • Target your flows with conditional and triggers splits 4 min
  • Personalize messages with dynamic content 9 min
  • Understand webhooks in flows 4 min
  • Improve flow performance
  • Analyze flow performance 3 min
  • A/B test your flows 3 min
  • Next steps
  • Final quiz 2 min
  • Feedback

About this course

Flows allow you to automate each step of the customer journey, making your marketing more efficient and effective. In this course, you’ll learn what Klaviyo flows are, how to build them following industry best practices, and how to monitor success.

By the end of this course, you will be able to:

  • Build a flow in Klaviyo
  • Identify how a trigger, trigger filter, and flow filter work together
  • Differentiate the 5 flow triggers
  • Target your flows with conditional and trigger splits
  • Incorporate dynamic content in flows
  • Explain what webhooks are 
  • Test your flow functionality
  • Analyze flow performance
  • A/B test a flow

Take this course if:

You have a basic understanding of flows and want to personalize your automations to drive engagement.

Note: This course is part of the Klaviyo product certificate.

Your instructor:

Ashley McDermott is a Senior Customer Education Specialist on the Academy team. She enjoys creating content that helps customers achieve their goals and grow their brands. When not at work, Ashley loves creative writing, reading, traveling, and hiking around New England. Connect with Ashley on LinkedIn or the Klaviyo Community.

Curriculum40 min

  • Get started with flows
  • Differentiate flow triggers and filters 5 min
  • Build a flow in Klaviyo 6 min
  • Test your flow functionality 4 min
  • Customize your flows
  • Target your flows with conditional and triggers splits 4 min
  • Personalize messages with dynamic content 9 min
  • Understand webhooks in flows 4 min
  • Improve flow performance
  • Analyze flow performance 3 min
  • A/B test your flows 3 min
  • Next steps
  • Final quiz 2 min
  • Feedback