Discover the B2C CRM

In this course, you'll learn the core pillars that make up Klaviyo’s platform, and how a centralized solution enables them to better attract and retain customers. You'll 

By the end of this course, you will be able to:

• Explain the benefits of the autonomous B2C CRM framework.
• Define the pillars of autonomous B2C CRM.
• Map Klaviyo functionality to the pillars of autonomous B2C CRM.
• Identify the autonomous B2C CRM framework in customer examples.
  

Take this course if:

You're looking to explore how Klaviyo’s autonomous B2C CRM framework helps you attract, engage, and retain customers.

Note: This course is part 1 of 10 of the Klaviyo practitioner certificate.

Your instructor:

Monica Sindwani Walsh is a principal partner education specialist at Klaviyo. She has a background in customer education, admissions marketing, and teaching. When not at work, you can find Monica hiking, biking, and trying out new recipes and restaurants.