Getting started with SMS flows

This course will teach you the benefits of using text messages in flows, how to incorporate text into your flow strategy, and best practices to better engage your subscribers.

By the end of this course, you will be able to:

• Summarize the difference between campaigns and flows
• Implement text messages into your existing flow strategy
• Design flow messages to encourage conversion
• Set up a text message welcome series
• Measure text flow performance
• Act on text performance metrics

Take this course if you are new to Klaviyo SMS, or want to level up your flow strategy with text messages.

Note: This course is part 3 of 5 of the Getting started with mobile messaging learning path.

Your instructor:

Jenny Clark is a customer education specialist at Klaviyo. She has a background in customer success and content creation. When not creating educational resources for Klaviyo’s customers, you can find Jenny choreographing for a competitive dance team, reading mystery novels, planning her own future novel, and spending time with friends and family.