Getting started with reviews

About this course

Did you know that 93% of shoppers seek out reviews before placing an order? Learn how to use Klaviyo Reviews to increase sales, build stronger customer relationships, and enhance your support offerings. In this resource, you'll walk through how to effectively collect, promote, and analyze reviews.

After completing this course, you will be able to:

  • Collect reviews in Klaviyo
  • Automate review follow-up messages
  • Feature reviews in your email and SMS messages
  • Target key segments of reviewers with personalized campaigns
  • Analyze the success of your reviews strategy
  • Respond to your reviews
  • Implement best practices for reviews

Take this course if:
You're new to Klaviyo Reviews and need guidance on how to build your own reviews strategy.

Unsure if Klaviyo Reviews are for you? Read more about what Klaviyo Reviews can do for your brand!

Your instructors:

Ashley's headshot
Ashley McDermott is a principal partner education specialist on the Academy team. She enjoys creating content that helps customers achieve their goals and grow their brands. When not at work, Ashley loves creative writing, reading, traveling, and hiking around New England. Connect with Ashley on LinkedIn or the Klaviyo Community.
Michaela's headshot
Michaela Fooksa is a developer education specialist at Klaviyo with a background in education and computational biology. When not at work, you can find her exploring local trails on skis or on foot or curled up with a book. Connect with Michaela on LinkedIn or the Klaviyo Community.

Getting started with reviews
Beginner
24 min
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