- Get to know reviewers with custom questions
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Explain custom questions 4 min
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Build custom questions 5 min
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Segment reviewers based on custom questions 5 min
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Knowledge check 1 min
- Send targeted content to reviewers
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Personalize flows based on custom review questions 3 min
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Send targeted campaigns to reviewers 3 min
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Target ads based on custom questions 4 min
- Next steps
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Final quiz 3 min
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Additional resources 1 min
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Feedback 1 min
Improve your Klaviyo Reviews strategy with custom questions
Collect detailed information from shoppers that you can use to personalize marketing content.
Provide a 5-star experience with Klaviyo's custom review questions. These questions allow you to collect information that specifically pertains to your product and customer base. In this course, you'll learn more about what custom questions are and how to use them to improve your overall marketing strategy.
After completing this course, you will be able to:
- Explain the value of custom questions.
- Collect more robust customer data with reviews.
- Segment your subscribers based on their responses.
- Split your flows based on custom questions.
- Send targeted campaigns based on custom questions.
- Target social media ads based on custom questions.
Take this course if:
You have a foundational understanding of Klaviyo Reviews and want to access intermediate guidance around customizing reviews to best suit your brand.
Pre-requisites:
- You must have Klaviyo Reviews enabled.
- You must already be using reviews. If you need help getting started, head to our course: Getting started with Klaviyo Reviews instead.
Your instructor: