Define your brand’s unique AI strategy
Every brand uses AI differently. The right approach depends on your goals, your workflow, your team, and the level of oversight you’re comfortable with. As a marketer, it’s important to be intentional about how AI fits into your work. A clear strategy helps you stay consistent, avoid misuse, and get the most value from your AI tools.
Ask yourself:
- Where can AI take over completely: Which repeatable, low-risk tasks would benefit from being completely automated with AI?
- Where should AI assist you: Which tasks can AI speed up, while still relying on your creativity or judgment?
- Where should AI not be used: Which tasks are too high-stakes or human for AI to handle?
Document your strategy and share it with your team so everyone understands how AI should be used across your marketing efforts. Refer to it often, update it as your needs evolve, and use it as a guide for responsible, consistent AI adoption across your company.
Focus on high-impact AI opportunities
To get meaningful value from AI, start by identifying the parts of your workflow where it can make the biggest difference. Rather than trying to apply AI everywhere, zero in on the tasks that take the most time or create the most friction. This helps you prioritize high-impact opportunities and adopt AI in a way that feels intentional and manageable.
To surface your top AI opportunities:
- Map your workflow: Outline each step in your core marketing processes, such as planning campaigns, creating content, or reporting on performance.
- Estimate effort and pain level: Assign an approximate duration to each task and note which ones are repetitive, slow, or manually intensive.
- Rank your opportunities: Identify the tasks with the highest time cost or frustration level. These will be your strongest candidates for automation or AI support.
By taking the time to audit your workflow, you can make AI work for your business instead of the other way around. This targeted approach helps you adopt AI more confidently and see results faster.
Give AI the right context
AI is only as good as the information you give it. If your inputs are vague or incomplete, your outputs will be too. To get accurate, useful results, your AI tools need to be trained with the right context about your brand, your customers, and your goals. The more context you provide, the more reliable and on-brand the output will be.
Give AI the context it needs by sharing:
- Your brand voice and guidelines: Tone, writing style, positioning, and any key phrases that define how your brand communicates.
- Customer insights: Who your audience is, what they care about, and the behaviors you want to influence.
- Product information: Features, benefits, differentiators, and common customer questions.
- Your strategy and goals: What you are trying to achieve and how success will be measured.
- Examples: Past campaigns, strong copy, or high-performing content that shows what “good” looks like for your brand.
Providing the right context helps AI stay accurate and on-brand. Without it, the model may fill gaps by inventing details or relying on public information that isn’t relevant to you.
Note: Many AI tools allow you to save this context as memory or preset instructions. Once stored, the AI can apply your brand guidelines, customer details, and goals automatically every time you run the model, saving you time and improving consistency.
BEST PRACTICE #4Just do it
The best way to learn AI is by using it. You don’t need a perfect plan or deep technical knowledge to get started. What matters most is taking action, experimenting, and learning as you go. Small, consistent practice will build your confidence faster than any amount of theory.
- Start small: Focus on 1 or 2 tasks that feel manageable from your top AI opportunities.
- Expand progressively: Once you’re comfortable with a few use cases, try adding more complex tasks or integrating AI into larger parts of your workflow.
- Learn from others: Lean on your community. Ask peers how they’re using AI, learn from more advanced users, and share your own wins so others can learn from you.
By taking a “learn by doing” approach, you’ll quickly discover what works, what doesn’t, and how AI can genuinely support your day-to-day work.