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    Improve your Klaviyo Reviews strategy with custom questions

    Course overview
    Lesson
    1 min read

    Personalize flows based on custom review questions

    Use insights gathered from custom questions to build a more personalized experience. In this lesson, you’ll learn how to send recipients down flow pathways that specifically relate to their review responses.

    Customize your review response flow

    Once you begin collecting answers to custom questions, use these insights to further refine your Klaviyo flows. That way, your automated messages are tailored to the right audience. Let’s dive into how to do just that!

    Note: In this video, we will specifically go through how to edit your review follow-up flow. That said, you can also refine any flow in your account to create targeted pathways based on profile properties that you’ve collected through custom profile questions.

    Personalize flows based on custom review questions