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Find step-by-step instructions and troubleshooting solutions in our knowledge base.
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HELP BY PRODUCT
SMS
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Marketing Analytics
Customer Hub
Customer Agent
Helpdesk
WhatsApp
Academy
Klaviyo Academy
Expert training and education to help you succeed with Klaviyo, and beyond.
ON-DEMAND LEARNING
Quick guides
Learn marketing strategies and concepts in 15 minutes or less.
Courses
Master key marketing topics through structured lessons and exams.
Best practices
Discover top product and marketing strategies for your business.
Learning paths
Complete curated learning journeys tailored to your marketing goals.
LIVE LEARNING
Live trainings
Build confidence through hands-on interactive workshops and thought-provoking strategy sessions.
Live office hours
Join a strategic discussion where you can ask questions and get answers in real-time.
CREDENTIALS
Klaviyo credentials
Dig deeper into select topics and showcase your expertise with a final exam to earn a certificate and digital badge.
Klaviyo product certificate
Deliverability certificate
Klaviyo developer certificate
See all certificates
Community
Klaviyo Community
Join our thriving community network to connect with brands like yours—online and in person.
JOIN THE CONVERSATION
Ask a question
Post a question and get thoughtful answers from Klaviyo powerusers.
Product roadmap
Recent threads
Meet the Champions
JOIN A USER GROUP
Browse all groups
Your people are waiting. New ideas and connections are a click away.
Developer group
Entrepreneur group
WooCommerce group
JOIN A MEETUP CHAPTER
New York City
Los Angeles
Austin
San Diego
Amsterdam
Developers
Klaviyo Developers
Access API documentation and developer guides to help you build with Klaviyo.
TOP RESOURCES
Get started
Access key resources and a step-by-step checklist for how to start developing with Klaviyo.
Grow your app's reach
Learn how to join our ecosystem and get your app listed on our marketplace.
Developer tools
Generate sample data, monitor your API usage, and access our Postman collections.
KLAVIYO APIS
API reference
Browse our full catalog of API docs.
Changelog
Versioning & deprecation policy
Rate limits & error handling
VIDEO TUTORIALS
API tutorials on YouTube
Subscribe to our Klaviyo API Tutorials playlist for easy access to step-by-step developer walkthroughs.
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KAP Week 8 and beyond
/
Campaign Strategies from Browne Trading Company (planning, segmenting, designing)
Lessons
KAP Week 8 and beyond
Course overview
Lessons
[Interactive Workshop] Build your BFCM audience in Klaviyo
[Strategy Session] BFCM Offer and Promotion Strategy
Week 4 Recording Leon Brown
Week 4 Recording Felicia Jarrell and Cleide Cardoso
Grow Your Audience
Best Practices for Growing your Audience
Acquisition Strategies
Email Design Best Practices
Design Emails that Convert
Strategic Advice from Klaviyo Brands
Facebook Advertising and Unique Flows with Anna + Nina
Marketing secrets with StickerYou (UGC, survey integration, and discount strategies)
How Artificial Intelligence Drives Real Results
Campaign Strategies from Browne Trading Company (planning, segmenting, designing)
Get the Most Out of Klaviyo
Klaviyo analyzed 143k brands, this is what they found.
A proven framework to maximize your email & SMS revenue
13 Tried and True Ways to Grow Your Revenue
Collect more reviews and reply faster with Reviews AI
Drive maximum impact with smart A/B testing
Find the best email send time with AI
Power proactive marketing with predictive analytics
Refine your abandoned cart flow with AI
Proactively target at-risk customers
Increase CLV with an AI repeat purchase flow
Integrate SMS into Your Marketing Strategy
Learn how to integrate SMS into your marketing strategy
Maximize your revenue with SMS marketing
4 SMS tips to get more clicks
Set up Klaviyo Reviews
Initiate your reviews strategy
Send targeted campaigns with reviews
Measure the effectiveness of your review strategy
Build a unified marketing strategy with reviews
Best practices for Klaviyo Reviews
Measure Your Performance
The 2024 Klaviyo Benchmark Report for email & SMS
Understand attribution in Klaviyo
Utilize Klaviyo's analytics capabilities
Create custom reports to analyze success
Utilize dashboards to monitor performance
Compare your performance with benchmarks
Improve your marketing metrics
Accelerate Your Growth with Klaviyo Benchmarks
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Campaign Strategies from Browne Trading Company (planning, segmenting, designing)
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