Getting started with SMS flows

This course will teach you the benefits of using SMS in flows, how to implement SMS into your flow strategy, and best practices for SMS flows so you can better engage your subscribers.

By the end of this course, you will be able to:

• Summarize the difference between campaigns and flows
• Implement SMS messages into your existing flow strategy
• Design SMS flow messages to encourage conversion
• Set up an SMS welcome series in Klaviyo
• Measure SMS flow performance
• Action on SMS metrics

Take this course if you are new to Klaviyo SMS, or want to level up your flow strategy with SMS messages.

Your instructor:

Jenny Clark is a customer education specialist at Klaviyo. She has a background in customer success and content creation. When not creating educational resources for Klaviyo’s customers, you can find Jenny choreographing for a competitive dance team, reading mystery novels, planning her own future novel, and spending time with friends and family. Connect with Jenny on LinkedIn or the Klaviyo Community.