Utilize integrations to delight your customers
Integrate your tech stack with Klaviyo to improve the performance of all of your channels, including SMS. For instance, you may integrate Klaviyo with any third-party tools to manage specific parts of the buying process like order and delivery updates, returns, subscription renewals, and more.
SMS is the perfect channel for delivering updates related to these relevant and time-sensitive matters. Leverage customer engagement data from across your entire tech stack to fuel better experiences and proactive communication.
Install integrations that let you deliver more personalized communications and delight your customers. Explore the ways SMS integrations allow you to power new experiences that will drive engagement, brand loyalty, and increased revenue.
Build trust with shipping updates
Send consumers the #1-rated text they want to receive.
Use these integrations to:
- Make order tracking convenient with texts.
- Provide real-time delivery updates.
- Message customers about delays.
- Provide a keyword like ‘HELP’ to answer any last-minute shipping questions.
Streamline your support experience
Seamlessly provide support alongside your marketing.
Use these integrations to:
- Pause marketing messaging while a ticket is open.
- Sync SMS communication back to your help desk.
- Follow up after a ticket is closed to request feedback or provide incentives to shop again.
Increase purchases with your loyalty program
Increase repeat purchases and average order value by engaging loyalty members.
Use these integrations to:
- Welcome new members to your loyalty program with an automated welcome series.
- Provide automated updates to members when they change tiers, earn points, or when their points are about to expire.
- Reward VIPs with exclusive offers when they reach a certain tier or status.
- Sync loyalty data in customer profiles to segment your VIP customers.
Better engage subscription customers
Leverage SMS to reactivate subscriptions and engage high-value customers.
Use these integrations to:
- Automate subscription updates for current subscribers and notify via text.
- Text quick action links that let customers easily perform a variety of actions, like reactivating their canceled subscription.
- Convert repeat non-subscribers with post-purchase flows, letting them know they can save on their next order.
- Prevent active subscribers from receiving marketing communications for items they already subscribe to.
Advertise with ease
Intelligently advertise with ease by syncing Klaviyo data to key ad platforms.
Use these integrations to:
- Offer incentives to non-SMS subscribers and automatically sync new opt-ins to Klaviyo.
- Increase brand awareness by building VIP segments in Klaviyo to use as lookalike audiences.
- Gain new leads by targeting audiences via lead ads and collect email and SMS consent.
- Retarget customers with a branded post, promote an event, or encourage them to shop again.
Integrating your tech stack with Klaviyo gives you a holistic view of everything your customers are doing. That means you can use the data from all of your integrations to create unique and powerful SMS experiences. Explore all the tools that integrate with Klaviyo.